What Employers Want When It Comes To Customer Service Skills

What Employers Want When It Comes To Customer Service Skills

For any organization, customer service matters.  Figures suggest that around 70 percent of people employed in the UK are in customer-facing roles. Whether it’s because people are making a complaint, enquiring about a product or service or offering ideas for future development, it means customer facing staff have vital roles to play in sharing information, responding in a timely and professional manner and ensuring customers receive the level of service they expect.

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5 Careers for the Adventurous Soul

5 Careers for the Adventurous Soul

Does the idea of a standard 9 to 5 job make you cringe? Does the thought of sitting at a desk all day make you want to cry? Are you afraid you may never find your place in the workforce because none of these jobs made you giddy with excitement? If this is the case for you, consider a few careers that are perfect for the adventurous soul.

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How To Be A Career Coach To Yourself

At some point in your career, you may have felt the need to seek some insight and motivation. Well, for many, career coaching is the ideal solution. It is designed to equip people with the necessary knowledge, tools and opportunities to succeed in their career plans. It also helps to bridge the gap between their current situations and where they desire to be in the future in terms of goals and long-term plans.

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Tips for Americans Working Overseas Who Want to find a Job in the U.S.

Tips for Americans Working Overseas Who Want to find a Job in the U.S.

A reader sent in a question about how she could find a job back in America after working overseas teaching english. She is trying to do it virtually so she has something lined up upon her return. But that can be a challenging task for many people. So we asked our network what they had to say and here's their advice.

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Finding the Right Job – How To Read Job Postings

Finding the Right Job – How To Read Job Postings

Sifting through endless lists of job postings can be draining. You begin your job search full of enthusiasm but after an hour or so of reading advertisements which all look and sound the same it’s easy to lose interest. A well-crafted job specification is a recruiter’s ultimate tool to find the best candidates, but it can help you too. Let’s see how you can decide which job postings you should take the time to craft a response for.  

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The New Rules for Getting a Job in Sales

The New Rules for Getting a Job in Sales

If sales professionals are looking to get a new job and take their career to the next level, it’s important to keep in mind that the nature of the sales profession is changing. The same characteristics that sales people might have thought were necessary for success a few years ago are becoming less important, and many sales organizations are looking for a different combination of skills and personality traits than most sales people might expect. 

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7 Tips for Saving Money during Unemployment

7 Tips for Saving Money during Unemployment

If you’ve been laid off from your job, or just finished school, you need to quickly learn how to survive without a steady paycheck. You need to do everything you can to save money while you search for work, but you don’t have to feel like saving money is impossible in this situation. Here are six ways you can save, without having to make your current situation worse.

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Smart Steps for Switching Careers after 40

Smart Steps for Switching Careers after 40

Many people remain in a job that makes them unhappy because of financial commitments, or simply because they don't know what else they could do instead, especially after turning 40. Changing careers could be the ideal way of creating a truly fulfilling life. Here are some steps to consider if you're planning on switching careers after 40.

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5 Actionable Tips for Building a Personal Brand

5 Actionable Tips for Building a Personal Brand

Success as a corporate executive, entrepreneur or professional requires careful, calculated branding, both to enter the arena and to stay in the game.  Top corporate executives, Hollywood icons and high-profile athletes have long tapped into the branding model to create and build a personal brand.  Now, savvy people in every field are using personal branding to be more successful. 

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Life Changing Decisions: To Take or Not to Take That Promotion

Life Changing Decisions: To Take or Not to Take That Promotion

Getting offered a promotion is nearly always a good thing, but that does not mean you should always take it. In fact, sometimes it may well be in your best interests to turn down a promotion. Here are some of the issues to consider to help you make up your mind when you start thinking over your options.

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The Best Ways for Recruiters to Connect with International Candidates

The Best Ways for Recruiters to Connect with International Candidates

Applying for jobs can be a lengthy business for candidates, and recruiters share the same pain as finding and getting in touch with international candidates can be even more lengthy. Thankfully the modern era though has made communication the easy part of connecting with potential applicants.

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